At GreenHillsTours, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information from you:
a. Personal Information
Full name
Contact information (email address, phone number, mailing address)
Passport details (for travel bookings)
Date of birth
Emergency contact information
Payment and billing information
b. Travel Preferences
Destination choices
Accommodation preferences
Dietary or accessibility requirements
Travel history or frequent flyer information
c. Technical Information (Website Use)
IP address
Browser type and version
Device information
Cookies and usage data
2. How We Use Your Information
Your information may be used for the following purposes:
To book and manage travel reservations (flights, hotels, tours, etc.)
To contact you with trip updates, confirmations, or customer support
To process payments and send invoices or receipts
To improve our services and website functionality
To send promotional offers or newsletters (if you opt-in)
To comply with legal obligations
3. Sharing Your Information
We may share your information with third parties only when necessary:
Travel service providers (airlines, hotels, tour operators, etc.)
Payment processors for secure transactions
Government authorities (when required for visas, customs, etc.)
Marketing partners (only with your consent)
We do not sell or rent your personal data to third parties for marketing purposes.
4. Data Security
We use industry-standard security measures to protect your personal information, including:
Secure servers and encrypted connections
Access controls and data management protocols
Regular system updates and monitoring
Despite our best efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access or request a copy of your personal data
Correct inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt-out of marketing communications at any time
To exercise these rights, please contact us at info@mizoramhillstour.com.
6. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.
